Bizarre dialogues, volume 0

Setup: I had just completed an advisement (that word just feels wrong) session in which I was informed that to fulfil the language requirements for my degree, I must either take another French course or pass a proficiency exam. Not being terribly keen on taking another five hour French class, I decided to pursue the exam route. I knew that the exam was the SAT II French exam and was told a bit about it by the advisor. He said their would be information sheets about it downstairs. So on my way out I approached the front desk with a simple mission: to obtain one of these fabled information sheets.

[After waiting a bit]
Chris: Excuse me, do you have any information sheets on the SAT II French exam?
Lady: No.
[silince for a couple of seconds]
Chris: Do you know where I could get them?
[up until this point, this record has been paraphrased, but the proceeding utterance, for I can only call it that, is recorded exactly]
Lady: Yeah, through that door (indicates door immediately to the left of the desk)... All the sheets is on the wall.
Chris: Thanks.

Yes, that is correct, she said, "All the sheets is on the wall."

It is obvious that this woman, and many like her sit behind desks at UF with the sole purpose of getting through students as quickly as possible, even if there is nobody behind them.
I don't think this is a good environment for getting help for the problems that arise as a student at a large university.